Common EngraveCo Questions
Why are your products stainless steel instead of silver, brass, or other metals?

Stainless steel is very durable, hypoallergenic, and engraves extremely well. Our thick stainless steel dog tags will last longer than you – no offense.

Why are lasers better than other types of engraving?

Generally, there are two ways to add text or graphics to an item – laser engraving or etching. Etching merely scratches the surface of an item, compared to laser engraving which essentially removes a layer of the material. Laser engraving gives you much more detail and can be engraved using different powers which can give different colors.

Can I engrave a custom image or logo?

Yup! If you want something custom engraved with an image you design such as a logo or symbol, visit this page to fill out a request.

How long will it take to receive my order?

We are dedicated to shipping all orders within 2 business days. This may vary for orders with large quantities, but we’re pretty fast with those, too.

What can you engrave?

We can engrave pretty much anything smaller than 30″. The only exception is items made out of PVC as it emits a toxic gas when engraved with lasers.

Can I return or exchange a customized item?

Call us crazy, but yes. We want our customers to be 100% satisfied with their customized products and our service. For more information about our return policy, click here.

Do you offer group discounts?

Why, yes as a matter of fact. We do. For more information about discounts for business, churches, teams & more, click here.

Can I engrave an image that has been trademarked?

We can only engrave trademarked images if you are the trademark owner, or if we have received written permission from the trademark owner. We can engrave the Nike swoosh if you work for the Nike corporation, or we have written permission from the Nike corporation.

How long does shipping take?

We have 4 different shipping options that will determine how quickly an item will arrive after it has shipped. Our slowest shipping option is 4-8 days, our fastest is next day.

Do you have video tutorials?

We sure do and we’re always adding more. You can find them on product pages, as well as this page.

Do you have pre-made templates I can modify to make my own?

Do we ever! We have an entire gallery of pre-designed items and you can even shop by occasion, product or recipient.

What clipart images can I engrave?

We have an entire collection of clipart images that can be engraved. These are divided into easy-to-find categories and sub-categories. Our categories include, animals, buildings, country flags, emojis, fandoms, food & drink, frills & scrolls, mascots, medical, military, music, nature, parties & events, people, religious, seasons & holidays, shapes & symbols, sports & activities, states & countries, transportation, words, and zodiac signs. If you don’t find exactly what you’re looking for, send us a message.